SNKRDUNK Help Center

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Current Giveaway Campaigns or Other Promotions on SNKRDUNK

Check our ongoing promotional campaigns! Here is a list of currently ongoing promotional campaigns on SNKRDUNK! ・"Glory of Team Rocket Giveaway" For more information on how to join, winner announcement date, coupon usage conditions and details about Terms and Conditions, please check the campaign page directly. If you have questions regarding this campaign, please do not hesitate to contact us via email: information@snkrdunk.com
Current Giveaway Campaigns or Other Promotions on SNKRDUNK

Change in the automatic transaction cancellation deadline

Thank you for always using SNKRDUNK. We would like to inform you that we have decided to make some changes to the specifications regarding transaction cancellation. The timing of automatic cancellation when the item is waiting to be shipped by the seller has been changed. From now on, the specification will be that the transaction will be automatically cancelled after 30 days after the day the transaction started if the seller does not ship the item. The following is a guide to the details of th
Change in the automatic transaction cancellation deadline

Guidelines

Guidelines for SNKRDUNK's Authentication, Inspection standards, and Shipping.15 articles
Guidelines

Buying

FAQs for buyers20 articles
Buying

Cart orders

FAQs about cart orders5 articles
Cart orders

Listing

FAQs for sellers18 articles
Listing

Product sizing

FAQs about product sizing5 articles
Product sizing

Shipping

Our SNKRDUNK warehouses are located in Japan and Singapore. If you want to know more about shipping, please click here!21 articles
Shipping

Coupons

FAQs about how to use coupons.6 articles
Coupons

Account settings

FAQs about account settings.15 articles
Account settings

Tax & Duty

FAQs about Tax & Duty3 articles
Tax & Duty

Refund Requests

FAQs for Full compensation.6 articles
Refund Requests