SNKRDUNK Help Center

💡Topics and Top FAQs💡

Cyber Monday Survival Guide

Back again with the best deals for you!

Black Friday Survival Guide

Back again with the best deals for you!

Current Giveaway Campaigns or Other Promotions on SNKRDUNK

Check our ongoing promotional campaigns! Here is a list of currently ongoing promotional campaigns on SNKRDUNK! ・SNKRDUNK Cyber Monday Campaign ・SNKRDUNK x PayPal Coupon Campaign For more information on how to join, winner announcement date, coupon usage conditions and details about Terms and Conditions, please check the pages linked above directly. If you have questions regarding this campaign, please do not hesitate to contact us via email: information@snkrdunk.com

Important: Beware of Fake Websites Impersonating SNKRDUNK and Phishing Scams

Thank you for always using SNKRDUNK. We have recently confirmed cases where suspicious emails and social media ads pretending to be from SNKRDUNK are directing users to fake websites (a type of scam commonly known as “phishing”). These fraudulent sites aim to steal login credentials, personal information, and credit card details. ■ How to Protect Yourself from Phishing Scams --- - Check the sender’s email address carefully and be cautious of suspicious or misspelled domains at all times. - If yo

Can I buy from my country?

SNKRDUNK is currently available for customers in the following countries and regions: 🇯🇵 Japan 🇰🇷 South Korea 🇹🇼 Taiwan 🇭🇰 Hong Kong 🇸🇬 Singapore 🇦🇺 Australia 🇳🇿 New Zealand 🇺🇸 United States 🇨🇦 Canada *In some regions, SMS verification may not be supported even if the country is listed as a supported destination. If you are located in a country where SNKRDUNK is not currently available, you can still purchase our products through one of our partner e-commerce platforms listed on the following page: - How

Can I cancel my order?

We cannot accept cancellation requests after you have placed an order, as it will cause inconvenience to the other party of the transaction. We cannot accept cancellation requests even in the case of operational errors such as wrong size selection, etc. Please check the details of your purchase carefully before making a purchase. Orders where the item is not shipped by the seller after the shipping deadline If an item is not shipped by the seller after the shipping deadline, the order can be can

How much are customs duties and taxes? (e.g. GST)

Since customs duties vary from country to country, we cannot give you a definite answer. We apologize for the inconvenience, but please contact the local customs office in your country for more details. Please note in advance that customs duties are not included in the total purchase price, except for the countries listed below. --- IMPORTANT: Customs duties and taxes are included in the total purchase price for the following countries: - United States - Canada - Singapore - Australia - New Zeal

Guidelines

Guidelines for SNKRDUNK's Authentication, Inspection standards, and Shipping.

How to add items to the cart

By adding items to the cart, you will be able to buy multiple items at once and have them shipped together. Please note that your order will not be confirmed until your payment is completed. Additionally, adding items to your cart does not prevent other users from buying them before you, as all items can be purchased by anyone before payment is finalized. Please note that currently only sneakers and trading cards (boxes/packs and singles) can be added to your cart. We are working on adding other

Categories

Current Giveaway Campaigns or Other Promotions on SNKRDUNK