During the Japanese Golden Week holiday period in Japan (29th April - 6th May), delivery for any item(s) may experience delays for up to 4 days or more. This is because the shipping partners that we work with will not operate according to their normal schedule during this period.
However, our SNKRDUNK Customer Support team will be available throughout the holidays to provide you with assistance.
The approximate schedule is as follows:
Preparation time for the seller to ship the item to SNKRDUNK Authentication Center: about 1-4 days
Item arrival at our Authentication Center: about 2-5 days
Completion of authentication and shipment preparation to the buyer: about 1-4 days
Delivery to the buyer: about 6-9 days
*Delivery times may be affected by the authentication process and/or the address of the seller/buyer.
*Delivery may also be further delayed depending on the shipping company’s availability.
If you are in a hurry and are interested in buying sneakers, we suggest choosing items shipped from our Authentication Center in Singapore instead of items shipped from Japan.
Check out our article about the location of our Authentication Centers:
Please note you can confirm whether an item will be shipped from Japan or Singapore when selecting the item you wish to buy, then tapping on “Size” dropdown menu.
From the "Choose Size" menu, be sure to tap on the downwards arrow below the size to display the list of all available item listings in that size.
This way, you will be able to check the location from where each item will be shipped from (either "From SG" or "From JP") and shipping fees.
*Please note that our Singapore Authentication Center only handles sneakers *Shipment fees may vary depending on shipment location
We seek your kind understanding and apologize for any inconvenience during this period. We are grateful for your continued support.