Customer Help Center

We apologize for any inconvenience.

Could you please test your internet speed with this link?

Also, the following tips might be helpful in solving your problem, so please make sure to try them if you have not done so yet:

  • Restart your PC

  • Turn off your security software (if you use any)

  • Change your browser to Chrome

  • Change your device (PC, smartphone or any other laptop)

  • Change your network method (e.g., from using WiFi to your smartphones' tethering)

 

Once again, we apologize for the inconvenience, but we would appreciate it if you could try the above.

Please contact us again if the problem persists.