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Issues & Troubleshooting
Cannot hear a song/sound Cannot download songs
Cannot hear a song/sound
If you are using an iPhone or iPad, first check if silent mode is turned off! For Safari users Your settings might cause this problem. Turn off "Private Relay" and "Tracking". 1. Click "Safari" mark above and "Settings for soundraw.io" 2. Click the toggle next to Auto-Play, marked in pink here 3. You will see 3 options. Please select "Allow All Auto-Play". For Other Browsers Please test your internet speed with this link! Also, the following tips might be helpful - Restart your PC - Change the tCannot download songs
We apologize for any inconvenience. Please test your internet speed with this link. Also, the following tips might be helpful in solving your problem. - Restart your PC - Turn off your security software (if you use any) - Change your browser to Chrome - Change your device (PC, smartphone or any other laptop) - Change your network method (e.g., from using WiFi to your smartphones' tethering) If you have any other questions, please feel free to contact our ChatBot by clicking the speech bubble ico