Storychat User Guide

Effective Date: June 11 2026

This Notice explains the cookies and analytics tools Storychat uses, what they collect, and how you can control them. It supplements our Privacy Policy.

Tool

Purpose

Notes

Microsoft Clarity

Understand UX issues and bugs via heatmaps and session recordings

Input fields masked by default

PostHog

Product analytics and session replay

EU data hosting available

Google Analytics

Aggregate traffic and usage measurement

You can opt out via Google's Opt-out Add-on

Essential cookies

Keep you logged in, remember settings, security/fraud prevention

Required for the Services to work

We do not use analytics or chat content to build advertising profiles, we do not sell personal information, and we do not use private chat content to train generative AI models that serve other users unless you explicitly opt in.

  • EEA, UK, Switzerland: non-essential analytics load only after you consent through our cookie banner. You can accept or reject, and change or withdraw your choice at any time. Rejecting does not affect your access to the Services.

  • United States and other regions: analytics operate on an opt-out basis. You can disable cookies in your browser, opt out of Google Analytics with Google's Opt-out Add-on, and we honor Global Privacy Control (GPC) signals where required by law. Where applicable, you can use the "Do Not Sell or Share My Personal Information" control.

  • Use the cookie banner (where shown) or your browser settings to manage cookies.

  • Manage marketing-email preferences in your account settings (see Privacy Policy §7B).

  • To exercise data rights, email team@storychat.app.

Session recordings and analytics data are retained for a limited period consistent with each provider's settings and our Privacy Policy, then deleted or anonymized.

Privacy inquiries: team@storychat.app