DK Help Center

What means for delivery status

Our Global Tracking system uses the following statuses to show the progress of your package. Each status is updated as your package reaches key points along its journey:

  • Requested : Your delivery request has been completed. Your package is either being prepared for shipping or is awaiting pickup.

  • At Warehouse : Your package has arrived at our warehouse in Korea and is being prepared for inspection.

  • Preparing : Your package has been inspected and is being prepared for international shipping.

  • Shipped : Your package has left the warehouse and has been handed over to the international carrier for transportation.

  • In Transit : Your package is actively being transported. This status includes the time spent on air or sea shipping, as well as local customs clearance.

  • Delivered : Your package has been successfully delivered to its final destination.

These statuses help you understand exactly where your package is in the shipping process. If you have any questions about a particular status, please contact our customer support for further assistance.