Raffle315|Help Center

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Assign Customer Tags Based on Lottery Results

This feature allows you to automatically assign customer tags based on raffle results (winner or loser).

With this feature enabled, the following customer tags will be assigned according to the raffle result.

Tag Name

Description

raffle-win

A generic tag assigned to all winners

raffle-{campaign_id}-win

A tag assigned to winners of a specific campaign

raffle-{campaign_id}-lose

A tag assigned to non-winners of a specific campaign

※By default, customer tags are not assigned.

Point

Customer tags are assigned when the winner confirmation process is completed in Raffle.

  1. From the app’s left-hand menu, click Campaign Management

  2. Click Create New Campaign in the top-right corner

  3. Proceed to the Customer Tag Settings section

  4. Enable the following options as needed:

    • Assign customer tags to winners

    • Assign customer tags to non-winners

  5. Click Create in the bottom-right corner of the screen