Can I list an item for sale if it is scratched or stained?

Minor scratches and stains that would normally occur at the time of primary distribution are considered acceptable for an item to be listed for sale.

For details on each authentication standard guideline, please see below.

• Guidelines for listing items

• Quality Guidelines

• Damaged Box Guideline

If, as a result of the authentication, we determine that the condition of the item does not meet our standards, we will confirm with the buyer to see whether or not the transaction can continue.

If the buyer does not approve the condition of the item, the transaction will be canceled and the item will be returned to the seller (seller covering the shipping fee).

If you have any concerns about the condition of an item, please contact us via the e-mail address below with pictures of the affected area of the item. If you contact us in advance, we will check the condition of the item based on the provided pictures and we will contact you with a response regarding whether or not the item can be listed for sale.