Category
Cart orders
FAQs about cart orders
Using the Cart Feature
By adding items to the cart, you will be able to buy multiple items at once and have them shipped together. Please note that your order will not be confirmed until your payment is completed. Additionally, adding items to your cart does not prevent other users from buying them before you, as all items can be purchased by anyone before payment is finalized. Currently, only sneakers can be added to a cart order. Other item categories (Streetwear and Trading Cards) will be added in the near future.What happens to the rest of my cart order after a cancellation?
Refunds If one of the items in your cart order gets cancelled for any reason, rest assured that you will receive a refund for the individual item price including the shipping fees for that specific item. *Please note that, if you applied a coupon to your cart order, any applicable refunds will be issued once the remaining items in the cart order have passed authentication. Customs Duties and Taxes You may be eligible for a refund of customs duties and taxes if you are from the United States, SinDo I have to pay Customs Duties on Cart Orders?
Customs Duties and Taxes For cart orders, if you are located in any of the countries for which customs duties and taxes are included in the purchase price for single purchases (United States, Singapore, Australia, New Zealand), customs duties will also be included in the total price for cart orders. If the total price of all items in your cart order go above the price thresholds shown above, you will be informed on the purchase confirmation screen about the payment amount for customs duties andCoupons on Cart Orders
There are separate conditions for coupons used on cart orders depending on the type of coupon applied. However, only one coupon can be applied per order, not per item. Coupon discounts only apply to the item price, and so does not include shipping, purchase, or authentication fees. Coupon Types Fixed amount coupons (e.g. $5 off coupons) These coupons have a minimum price and quantity limit in order to be able to be applied. The discount is distributed evenly across all items in your order. e.g.Coupons after Cancellation
If one or more items in your cart order are cancelled, what happens to the coupon you applied will depend on the current total price of all items in your order after the cancellation as well as the type of coupon used. CURRENTLY AVAILABLE COUPON TYPES: Fixed amount coupons (e.g. $10 Off Coupons) When the total of your order after a partial cancellation remains above the minimum threshold, the coupon will remain applied. If the total price falls below the minimum threshold, the coupon will be rem