Account Help

How can I change my email address, password, and username? How to delete my account? I want to cancel my subscription. What is the difference between a paid and a free account? Can I transfer or sell my SOUNDRAW account to someone else?

How do I update my email, password, or username?

You can make all those changes on your account page. To change your email address, password, or username, click on the downward-pointing 🔽 arrow below each respective field, and you will be able to make the necessary modifications.

How do I delete my account?

Please keep in mind that you can continue to enjoy SOUNDRAW's features without a paid account, under our free plan, without any additional costs. You can check your current subscription status through your account page. However, if you wish to delete your account, do take note on the following: - Any remaining credits will be immediately removed once your account is deleted. - Any songs saved in your favorites, as well as all other data attached to them, will also be deleted. If you understand t

How do I cancel my subscription?

You can cancel your subscription from your account page. Even if you cancel, you will still be able to download songs until the day before your next billing date.

What is the difference between a paid and a free account?

Our paid users acquire the license to download and use their songs. All details can be found on our license page. While there is no free trial of our license, creating a free account is a great way for you to experience SOUNDRAW and see all features it has to offer, including customization and favoriting songs to save your favorite compositions!

Can I transfer or sell my SOUNDRAW account to someone else?

No. If you wish to transfer or sell your account, please contact us via support@soundraw.co.jp.