Customer Help Center

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Prices & Billing

How much does SOUNDRAW cost? Where can I check my next billing date? How to change my credit card information? What payment methods are supported? How can I download a receipt? How can I change my payment method?

How much does a SOUNDRAW subscription cost?

SOUNDRAW offers a variety of subscription plans tailored to different user needs.

Where can I check my billing date or subscription status?

Access your account page.

How do I change my credit card information?

1. Navigate to your Account Page.​ 2. Click on “Change payment method & Download receipts”.​ In the Payment Details section, you can modify your:​ 1. Payment Method: Update your credit card information.​ 2. Billing Information: Adjust details such as your billing address.​ Note: Changes to billing information will be reflected in future receipts.

What payment methods are supported?

SOUNDRAW accepts payments via major credit cards, including Visa, MasterCard, and American Express. Depending on your preference, you can choose between monthly or annual installment plans. With the annual installment plan, you commit to a one-year subscription but are billed monthly at a discounted rate. For detailed information on our plans and pricing, please refer to our Pricing Page.

How do I download my receipt?

1. Go to your Account Page.​ 2. Click on Change payment method & Download receipts.​ In the Payment Details section. 2. Locate the transaction for which you need a receipt and c​lick on the link symbol (marked in pink below) associated with that transaction.​​ 3. Click "Download receipt". 4. Click "Allow" if a pop-up window appears asking for permission to download. 5. Check your downloaded file at your local file or any place you selected. The receipt is titled "Receipt-0000-0000" (*The numbers

How can I change my payment method?

1. Access your Account Page.​ 2. Click on “Change payment method & Download receipts”.​ 3. In the Payment Details section, click on the update icon to add a new card or modify your existing payment information.

Can I pay annually instead of monthly?

SOUNDRAW offers an annual installment plan that provides a discounted rate compared to the standard monthly subscription. While this plan requires a one-year commitment, payments are still charged monthly. This allows you to enjoy the benefits of a lower overall cost while spreading the payments over 12 months. To explore this option and see the available plans, please visit our Pricing Page.

How do discount coupons work?

Coupons are generally only available to new users. If you use an annual plan: The discount will be applied to the annual fee, which will be paid in 12 installments (if paying by installments). If you use a monthly plan: The discount will be applied to the monthly fee.