ZEP Customer Support

thumbnail

24.8.27 Settings have been improved overall

Play

You can now share your current location when inviting other users

A feature has been added that allows users to share their current location with others.

However, if the "Settings > Always start at entrance map" feature is enabled, this feature cannot be used.

Change chat mode when switching to full screen video

When you switch the video to full screen on PC, the chat window automatically changes from bubble view to full view.

Users can change the chat window back to bubble view if needed.

Settings

Settings have been improved overall.

  • For the host, the left menu is divided into "Personal" and "Host" settings.

  • The Space settings categories have been redivided to General, Security, Entry, Members and Advanced settings.

  • The individual map settings have been reorganized as well.

  • The "Download Chat History" feature previously in the Map settings has been transferred to the Space settings, so from now on, you can download chat history on a per-space basis.

General settings update

  • Plan management has been moved to the top of the Space general settings.

  • The Space information preview has been enhanced.

    • You can write and preview the space thumbnail, name, and space introduction.

  • (Pro) Try the custom URL feature in advance

  • (Pro) Try using the loading screen feature in advance.

    • Loading logo, loading text color, and sprite images can all be customized.

    • You can preview the applied settings on the settings screen.

Security Management Update

Added blacklist feature new

The kick feature has been improved. Settings > Security > Blacklist Management

  • Advanced Kick feature

    • The kick feature has been updated to permanently block space access.

    • This feature is only available to users with staff-level permissions or higher.

    • When you kick out a user by clicking on their profile, that user will automatically be added to the list in Settings > Blacklist Management

  • Settings > Security > Blacklist Management

    • Users on the blacklist cannot access the Space regardless of login status.

    • The host can remove users listed on the list in the blacklist management settings.

    • Users listed on the blacklist cannot enter the Space until an Admin removes them.

Member Permission Management Update

The whitelist feature has been updated to be configurable in the member permissions tab.

  • Member permission settings and member list upload/download features can only be used with admin privileges or higher.

  • Whitelist

    • Users with member-level permissions or higher are automatically included in the whitelist.

    • To activate the whitelist feature, please turn on the Security > Only members with permissions or higher can entertoggle.

    • Spaces already using the whitelist can automatically manage their list in the Member tab. \

    • It will be sorted in the order of owner, manager, staff, editor, and member.

  • List Guide

    • Only CSV file format is supported for the list.

    • The list includes E-mail (required), name, user permission, group, and description.

    • To set user permissions from the list, please enter the respective permission in the User Permission field.

    • Please refer to the Whitelisting Guide for detailed information.

Map Settings Update

Audio/Video Mode Update

  • The four previously provided modes have been changed.

  • Mode Settings

    • Audio/Video Mode

    • Use only Audio

    • Disable Audio/Video

  • Audio/Video permission settings appear when Audio/Video permissions are enabled.

    • If you want to use presenter mode, please select the 'Restrict to Spotlight users' option.