officehour Guide

Analytics

officehour2026-05-29

You can comprehensively track and analyze revenue for completed services, scheduled reservation histories, and customer-related statistics.

Provides visual data representing total revenue and detailed sales figures based on the selected period.

  1. Revenue Trend Graph: Displays the total revenue for the chosen timeframe, allowing you to track the daily or monthly revenue flow through a line graph. Hovering over the graph reveals the detailed amount.

  2. Revenue Ratio by Service: Shows the percentage that each service contributes to the total revenue using a donut chart. Hovering over the chart displays the composition ratio, revenue amount, and growth or decline trends compared to the previous period for that specific service.

  3. Composition Analysis by Staff Member (Hub-Only Feature): By switching the view criteria to "Staff Member," you can verify the percentage each affiliated member contributes to the overall revenue. Switching it back to "Service" allows you to compare the revenue share of each individual service.

Analyzes the number of reservations and cancellations that occurred during the selected period, along with their detailed figures.

  • Reservation and Cancellation Status: Provides a bar graph showing the total number of reservations along with the daily or monthly reservation and cancellation counts. Hovering over the bar graph allows you to view the sum of reservations and cancellations for that specific date or month.

  • Schedule Ratio by Service: Represents the share each service takes up out of all total schedules using a donut chart. Hovering over it displays the ratio by service, number of reservations, and growth or decline trends compared to the previous period.

  • Schedule Analysis by Staff Member (Hub-Only Feature): By changing the view criteria to "Staff Member," you can verify the percentage each affiliated member takes up out of the entire schedule. Switching it to "Service" displays the schedule ratio for each provided service.

Provides a detailed analysis of customer data for clients who were registered, conducted schedules, or had schedules canceled during the selected period.

  • Customer Inflow and Activity Metrics: Displays the customer count divided into the following three categories:

    • Newly Inflowed Customers: The number of customers newly registered during the period.

    • Customers with Registered Schedules: The number of customers who conducted a schedule or are scheduled to conduct one during the period.

    • Customers with Canceled Schedules: The number of customers whose schedules were canceled during the period.

  • Demographic Distribution: Check the gender ratio and age group distribution of your customers via pie charts. Hovering over the charts reveals concrete figures and growth or decline trends compared to the previous period. Customers with missing gender or age information are classified and calculated as "Unassigned."