officehour Guide

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Messages

Smart SMS

You can increase your marketing effectiveness by adding images and buttons, and easily manage frequently used messages using the text save and load features. 1. Writing Title and Content This is the step where you freely input the content of the text message to be sent to customers. - Promotional Text Messaging Settings: When sending text messages for commercial purposes, you must check the advertising phrase and opt-out options. This is a mandatory requirement to comply with the Act on Promotio

Appointment Notification

1) Customer Notifications Customer Notifications is a feature that automatically sends reservation-related messages to your customers. 1. Custom Notification Settings (Notification Premium Feature Item Description Display Staff Contact When selected, the contact information of the staff member in charge of that specific schedule is displayed at the bottom of the message instead of the institution's contact details. Custom Auto-Notification Phrase When selected, you can insert a custom additional

Send Log

1. Message Status Descriptions Status Description ✅ Completed The message was successfully sent to all recipients. ❌ Failed The entire transmission failed, due to reasons such as insufficient credits. ⏳ Scheduled A message registered for scheduled sending has not been sent yet. It will be sent automatically at the designated time. ⚠️ Partially Completed The message was sent to some recipients, but failed for others (due to insufficient credits, unreachable numbers, etc.). 📤 Sending The system is