Category
Setting
Setting up account information
You can check or modify the account information you configured during sign-up, and manage external calendar integrations as well as social media account linkages. 1. Basic Information Management This area is used to manage your profile picture and core personal information. To change your information, select the Edit button, modify the fields, and then make sure to press the Save button that activates in the same location to apply the final changes. - Name: This information is displayed to custoSet institution basic information
1. Basic Information - Logo Upload: We support PNG, JPG, or GIF file formats. - Modify: You can upload a new image file via the ‘Upload Logo’ button. - Delete: You can delete the uploaded image via the ‘Reset Logo’ button. 1. The name and contact information of your affiliated group/institution are exposed to customers in the notifications sent out to them. 2. For Hub plans, only members who possess management permissions for the affiliated group/institution can configure these settings. 2. BusiService Management
1. Service Detailed Information When you select a service for which you want to check the details, you can review its comprehensive information via the panel on the right. - Add: You can add a schedule using that specific service by selecting the “Add Usage History” button on the right side of the usage history. - Modify: You can edit a schedule by selecting the More icon button on the right side of the usage list and clicking the “Edit Schedule” menu. - Delete: You can delete a schedule by seleCoupon Management
In the Coupon Management menu, you can register and manage coupons used by your institution. Coupons serve as a discount or prepayment method provided to customers and can be utilized during schedule payments. In this menu, you can handle everything at once, from checking the coupon list to adding, modifying, and deleting them. 1. Checking and Managing the Coupon List When you navigate to the Coupon Management menu, you can check the currently registered coupon list and find the button to add neVoucher Management
1. Voucher Management Page Structure When you navigate to the Voucher Management menu within Settings, you can check the currently added voucher list and find the button to add new vouchers. You can quickly locate the desired voucher using search and filters, and the list supports the following actions: - Viewing detailed voucher information (Collapse and Expand feature) - Modifying and deleting vouchers - Adding a tender with the respective voucher 2. Voucher Creation Steps and Configuration ItFacility Management (Hub)
1. Adding and Viewing Facilities - How to Add a Facility: Select the Add Facility button on the right side of the Facility Management screen, then enter the facility name and description. The description can be omitted if not needed. - View Detailed Facility Information: When you select a facility from the list whose details you want to check, you can review its comprehensive information via the panel on the right. 2. Managing Facility Schedules (Usage History Panel) You can manage schedules assExternal video service integration
You can integrate and use multiple video services so that your counseling sessions or classes can be conducted via online video meetings. If your institution is already using an external account, you can integrate and continue using it as is, or you can opt for the built-in video service that runs directly within the system without requiring any separate installations. 1. Supported Types of Video Services Zoom A method where you integrate your institution's or personal Zoom account with the systPermission Settings (Hub)
Roles serve as the baseline criteria for determining which menus your institution's affiliated members can view or edit. After designating a role as a primary classification, you can secondary-adjust granular, menu-by-menu permissions within that role. You can also create new roles or freely rename existing ones. 1. Default System Roles (4 Types) Except for the Administrator, you can freely modify permission options or delete any of these roles. - Administrator: Holds full viewing and editing peZoom Integration User Guide
1. Prerequisites Before Connecting Zoom - Please prepare your Zoom Account (available for both paid and free plans) that you intend to link with officehour. - You must have accurate knowledge of your Zoom account email and password. 2. How to Connect Your Zoom Account 1. Go to the [Settings] menu and select [Video Service Integration]. 2. Click the “Connect” button in the Zoom section. 3. You will be redirected to the Zoom login page. Log in with the account you wish to connect, and then click tSub scription Management
Membership information is a critical component directly linked to team operations. Please exercise caution when making modifications or deleting. Membership Management - You can verify the membership tier and billing plan currently in use, and switch to a different tier. Premium Notification Management - You can review the benefits and start a subscription by clicking the [View Benefits in Detail] button. - If you wish to cancel your subscription, you can do so at any time by clicking the More b