You can integrate and use multiple video services so that your counseling sessions or classes can be conducted via online video meetings. If your institution is already using an external account, you can integrate and continue using it as is, or you can opt for the built-in video service that runs directly within the system without requiring any separate installations.
A method where you integrate your institution's or personal Zoom account with the system.
Key Feature: Creating an online schedule automatically generates a Zoom meeting link. This link is automatically included in the text or email notifications sent to both customers and the staff members in charge.
Recommended For: Best suited if your institution already pays for a Zoom plan or wishes to continue utilizing Zoom’s unique features, such as breakout rooms or large-scale webinars.
A video conferencing service that operates based on Google accounts and Google Calendar.
Key Feature: Integrating a Google account automatically generates a Google Meet link when a schedule is created, linking it in real time with Google Calendar schedules. The generated link is automatically included in customer and staff notifications.
Recommended For: Ideal if your team members are already managing schedules via Google Calendar or if you want a simple, web browser-based video meeting experience without any separate software installations.
An independent video service used directly within the system without any external account linkage.
Key Feature: Both customers and staff members can join immediately using just a web browser, with no additional software downloads required. Everything from schedule creation and link distribution to the actual video consultation is seamlessly integrated into a single workflow.
Recommended For: Perfect if you find managing external service accounts cumbersome or want to run a unified virtual consulting environment across your institution.
You can choose and implement the appropriate service based on your institution's current operational setup. If necessary, you can designate a single service to use or run external services and the built-in video service side by side.
If you are already using existing external services: If you use Zoom, choosing the Zoom integration is best; if you primarily use Google Workspace or Google Calendar, selecting the Google Meet integration will help maintain your existing workflow patterns.
If you are starting virtual sessions for the first time or find account management troublesome: We recommend selecting the built-in video service, which allows you to start immediately in an integrated environment with schedules, customer info, and notification messages without any separate account creation or integration procedures.