officehour Guide

Revenue menu

officehour2026-05-29

You can check the total amount of schedules conducted by your institution.

  • Total payment Amount: Displays the sum of schedule amounts that have been processed as "Paid."

  • Unpaid Amount: Displays the sum of schedule amounts that are in the "Unpaid" or "Partially paid" status along with outstanding balances.

  • Discount Amount: The total amount that was "Discounted" during payments within the selected period.

  1. Scheduled: Refers to the point in time before the schedule has started.

  2. In Progress: Refers to schedules where the start time has passed but have not yet ended. Once the start time passes, the status automatically transitions to In Progress.

  3. Completed: Refers to the point in time after the schedule's end time has passed. Once the schedule ends, it automatically transitions to Completed status.

  4. Canceled: When a schedule cannot proceed, it can be changed to the canceled status. Cancellation processing can be done via the More menu on the right side of the schedule details.

  • Unpaid: Refers to a status where payment processing has not yet been performed for the schedule.

  • Paid: Refers to a status where the schedule has been successfully paid for by deducting from the customer's remaining payment balance.

  • Partially paid: Refers to a schedule where payment processing was attempted, but resulted in a negative balance because the remaining payment balance was insufficient. You must add to the payment balance by directly registering the customer's payment history or sending a mobile invoice.

  • Free: Refers to the status when the amount for the schedule is 0$

  • Payment processing can be conducted directly from the detailed screen of the respective schedule.