officehour Guide

Sub scription Management

officehour2026-05-29

Membership information is a critical component directly linked to team operations. Please exercise caution when making modifications or deleting.

  • You can verify the membership tier and billing plan currently in use, and switch to a different tier.

  • You can review the benefits and start a subscription by clicking the [View Benefits in Detail] button.

  • If you wish to cancel your subscription, you can do so at any time by clicking the More button on the right and selecting the [Cancel Subscription] menu.

It is a paid feature that allows you to configure automated notification messages more flexibly and powerfully.

  • You can display the Provider's contact information at the bottom of reservation notifications, or add custom messages such as parking guides, refund policies, and institution overviews.

  • It supports sending high-quality, image-style notification talks, allowing you to elevate customer trust and strengthen marketing effectiveness.

  • You can register and manage the payment method required when paying for memberships, premium notifications, or topping up credits.

  • Currently, only credit cards can be added.

  • You can modify or manage the email address that receives billing receipts.

  • By default, the billing email is set to the email address of the account that processed the very first membership payment.

  • You can check the comprehensive past billing history for memberships, credit packages, and premium notifications processed so far.

  • Upon deletion, all information belonging to the membership (customers, schedules, members, documents, etc.) will be permanently purged and cannot be recovered.

  • For Hub memberships, only members with the ‘Administrator’ role can delete the membership.

  • If there are two or more Administrators, deleting the membership is restricted.

    • Solution: You can proceed with the deletion only after reconfiguring the settings so that only one person is designated as the Administrator.

  • If only one membership exists, it cannot be deleted.

Please be extremely careful, as deleting a membership is an irreversible data erasure operation. We highly recommend backing up critical data before proceeding with membership deletion.