Category
Issues & Trouble shooting
Cannot hear a song/sound
We apologize for any inconvenience. ⚠️Important Note：If you are using an iPhone or iPad, first check if silent mode is turned off! For Safari users Your setting might cause this problem and after changing your settings as below, it will be solved it. 1. Click "Safari" mark above and "Settings for soundraw.io" 2.Click Auto-Play tab marked with pink below 3. You will see 3 options, please select "Allow All Auto-Play". 4. If the setting is appeared as below, it’s perfect! For Chrome or any other broCannot download songs
We apologize for any inconvenience. Could you please test your internet speed with this link? Also, the following tips might be helpful in solving your problem, so please make sure to try them if you have not done so yet: - Restart your PC - Turn off your security software (if you use any) - Change your browser to Chrome - Change your device (PC, smartphone or any other laptop) - Change your network method (e.g., from using WiFi to your smartphones' tethering) Once again, we apologize for the in