We’re excited to share some great news with you!
With ALF Tasks, you can go beyond simple responses and automate real workflows—and now, you can use this feature at no cost.
Starting April 1, ALF Task execution will be completely free, so more teams can fully explore and benefit from Tasks without worrying about cost.
Who it applies to: All channels currently using or planning to use ALF
*ALF is a feature available from the Startup Package and Growth Plan and above.
Effective date: March 31st, 2026 at 11AM EST
Update: Task execution cost will change from $0.20 per task → Free ($0)
* Task execution costs incurred until March 31, 2026 will be billed on the next payment date.* ALF session-based pricing remains unchanged.
Tasks allow ALF to go beyond answering questions and execute actions on behalf of customers.
For example, when a customer asks about their order status, ALF can check your internal system and provide the delivery update automatically—without agent intervention.
With Tasks:
Customers get instant resolutions without waiting
Agents can focus on high-impact work that requires human judgment
Now’s the perfect time to try Tasks—completely free.Experience the full capabilities of ALF without any cost concerns.
Create your own task
If you have any questions about this update, feel free to contact us via ChannelTalk.We’ll continue working to create a better environment so your team can focus on what matters most.