Category
Notice
[Notice] Issue with Email Inquiries Not Appearing in Inbox Outside Business Hours
2025-05-22[Notice] Info-Talk Delivery Impact Due to Kakao DB Server Replacement
2025-05-12[Notice] Upcoming Update to Minimum Supported Version of the Mobile SDK
2025-04-22[Notice] Change to How Messages Are Handled for Closed Email Chats
2025-04-11[Notice] Changes to Inbox Permissions for Opening New Chats
- Target: Channels using inbox permissions where chats are assigned to agents or followers. - How to Check Permissions:Go to [⚙️ Channel Settings] → [Teammates] → [Role], then select the relevant role to view its inbox permissions. We would like to inform you in advance of an upcoming change: opening new chats will no longer be restricted when the inbox permission is assigned to an agent or follower. - Change Date: Friday, April 11, 2025 - Changes for chats assigned to agents or followers Before[Advance Notice] Changes to Inbox Permissions for Opening New Chats
2025.04.03[Notice] Request to Update Permissions for Using the Shopify Hub Order Cancellation Feature
2025.03.31