Notice
[Notice] Channel Talk Server Management System Migration
2025-08-20[Notice] Update on Channel Talk Documents Feature Domain
2025-08-18[Notice] Update on Email Reply Handling for Follow-up Notifications
2025-07-03[Notice] Policy Update on Saving Customer Profile Information
2025-06-27[Notice] Scheduled Downtime for Workflow Editing and Creation
2025-06-25[Notice] Request to Update Permissions for Using the Shopify Hub 'Change Delivery Address' Feature
2025-06-24[Notice] Issue with Email Inquiries Not Appearing in Inbox Outside Business Hours
2025-05-22[Notice] Info-Talk Delivery Impact Due to Kakao DB Server Replacement
2025-05-12[Notice] Mobile SDK Minimum Version Requirement Update
2025-04-22[Notice] Change to How Messages Are Handled for Closed Email Chats
2025-04-11[Notice] Changes to Inbox Permissions for Opening New Chats
- Target: Channels using inbox permissions where chats are assigned to agents or followers. - How to Check Permissions:Go to [⚙️ Channel Settings] → [Teammates] → [Role], then select the relevant role to view its inbox permissions. We would like to inform you in advance of an upcoming change: opening new chats will no longer be restricted when the inbox permission is assigned to an agent or follower. - Change Date: Friday, April 11, 2025 - Changes for chats assigned to agents or followers Before[Advance Notice] Changes to Inbox Permissions for Opening New Chats
2025.04.03[Notice] Request to Update Permissions for Using the Shopify Hub Order Cancellation Feature
2025.03.31