Channel Updates

[Notice] Info-Talk Delivery Impact Due to Kakao DB Server Replacement

2025-05-12

Target: Customers using Info-Talk integrated with their Channel Talk channel

Due to Kakao’s scheduled DB server replacement, Info-Talk messages may temporarily fail or be delayed during the following time periods:

Server Maintenance Schedule:

  • May 21, 2025 (Wed) 22:00–23:00 KST / May 21, 2025 (Wed) 9AM - 10AM EST

  • May 26, 2025 (Mon) 15:00–16:00 KST / May 26, 2025 (Mon) 2AM - 3AM EST

Impact:

  • Temporary API call failures during the replacement

  • Possible delays or failures in Info-Talk message delivery

Please keep this in mind when using the service.

If you have any questions, feel free to reach out to us on Channel Talk.

Thank you!