We'd like to inform you about upcoming changes to how customer profile information is stored.
Recently, we identified cases where significantly larger-than-expected profile data was being saved. This could lead to temporary performance issues or delays in data storage. As a preventive measure to ensure stable service, we’ll be implementing new limits on profile data storage. We appreciate your understanding.
Effective Date:Friday, July 4, 2025
What’s Changing:The following storage limits will be applied:
Data Type | Before | After |
|---|---|---|
String | Up to 512 characters | Up to 512 characters |
String inside a List | No limit | Up to 512 characters |
List | No limit | Up to 200 items |
List of numbers | No limit | Up to 200 items |
Max number of keys in profile | No limit | Up to 256 keys |
Max total profile size | No limit | Up to 15KB |
What to Expect:If your channel currently stores data that doesn't meet the new limits, we’ll contact you separately with further guidance.
If you have any questions about these changes, feel free to reach out to us anytime via Channel Talk.
Thank you!