Channel Updates

[Notice] Update on Channel Talk Documents Feature Domain

2025-08-18

Target Audience: Channels using Channel Talk in network-isolated environments

We would like to inform you about an update to the Channel Talk domain related to the Documents feature. To ensure smooth use of the Documents functionality, please allow the following domain.

◼︎Effective Date

2025년 8월 28일 (목) 18시 이후

After 5:00AM EST / 6:00 PM KST, Thursday, August 28, 2025

︎Changes

  • A new domain, crdt-server.channel.io, has been added to support the Documents real-time collaborative editing feature.

︎Required Action

  • If your channel uses Channel Talk in a closed network environment and manages a URL whitelist, please add the crdt-server.channel.io domain to your whitelist

  • (Note) If you have already set up the *.channel.io wildcard domain, crdt-server.channel.io may already be included. However, in some environments, wildcard rules may not apply, so please verify that the domain is properly allowed.

Impact if No Action is Taken

  • If this domain is not added, viewing, editing, or saving Documents articles may not work properly.

If you have any questions regarding this change, please feel free to contact Channel Talk.