Category
Error Codes
How to Fix Error Code E16 / E18 (Windows)
When does this error occur? When exporting a video, Vrew needs to save the final file to your computer. Error codes E16 and E18 occur when this file-writing step fails. This usually happens if: - There isn’t enough free space on the drive you’re saving to - Too many programs are running at the same time, leaving limited system resources - The file is being saved to a non-local location, such as an external drive, USB, network drive, or cloud folder - Antivirus or security software blocks file crEnabling or Disabling Hardware Acceleration
When is this needed? Changing hardware acceleration settings can help when conflicts occur during GPU (graphics card)–based processing. These conflicts may involve your graphics driver, GPU memory, or browser/app environment. 1. Common causes - Video decoding failures - Video encoding failures - GPU crashes - Export freezing or stopping midway - Rendering, memory, or session-related errors 2. Related error codes - E07: Video decoding failed - E10: Video encoding failed - E25: GPU crash - E26: ExHow to Fix Error Code E37
When does this error occur? The E37 error can occur when Vrew runs into an issue using your graphics card during video export. This usually happens if: - Your device doesn’t meet the minimum system requirements - A previous export attempt failed - Hardware acceleration is turned off in your browser - A temporary system resource issue occurs - Your graphics driver is out of date What to check first 1. Make sure your device meets the minimum requirements - If your device doesn’t meet Vrew’s minimuUpdating Your Graphics Card Driver
When is this needed? This may be necessary if your computer has a graphics card, but the driver is outdated or doesn’t properly support your current environment (such as WebGL or WebGPU). 1. Common causes - Unsupported video codec - GPU crashes - Export stopping midway - An environment that doesn’t support WebGL2 or WebGPU 2. Related error codes - E11: Unsupported video codec - E25: GPU crash - E26: Export stopped - E37: WebGL2 / WebGPU not supported What to do 1. Go to the 3DP Chip website VisiRe-encoding Videos in Vrew
When is this needed? Re-encoding can help when the original video or audio file is damaged, or when its format, codec, or encoding method isn’t compatible with the editor or export process. 1. Common causes - The video file is corrupted - Video decoding fails - The file contains an unsupported video codec - Audio decoding fails - The audio decoder fails to initialize - There is an audio format error 2. Related error codes - E06: Video file is corrupted - E07: Video decoding failed - E11: Unsuppo