Category
Documents
This feature helps you manage your documentation, such as how-to guides, blogs, release notes, and more, within Channel Talk and publish them on your website. Our AI agent, ALF, learns what's in your documentation and uses it to help you interact with your customers.
What is Documents?
This feature helps you manage documentation like how-to guides, blogs, release notes, and more within Channel Talk and publish them to your website.
Space
4 articles
Articles
This feature helps you manage your documentation—such as how-to guides, blogs, release notes, and more—within ChannelTalk and publish them on your website. Our AI agent, ALF, learns from your documentation to assist in interacting with your customers.3 articles
FAQ
What is FAQ? This feature enables you to pre-register commonly asked questions within Channel Talk. Our AI agent, ALF, can then respond to these inquiries by drawing upon the answers provided in the FAQ. (→ ALF Guide) How to create FAQ - [Channel settings] - [Chat] - [FAQ] - [+ Create new FAQ] 1. Language: Select the language you want to create the FAQ in. 2. Question: The question can be up to 100 characters long, regardless of the language. 3. Additional Questions: You have the flexibility to