Category
Workflow
Workflow is a powerful feature that automates the inquiry process from start to finish by building customized scenarios by customer and by situation, just like Legos. Through customized scenarios and AI, you can both improve the customer experience and increase the efficiency of your inquiry response.
What is a Workflow?
3 articlesWorkflow Settings
Let's create and set up a workflow.3 articlesWorkflow Statistics
Analyse how many customers resolve issues via workflow and what issues are escalated to an agent. You can also download and use the data.Workflow FAQ
We've gathered the questions you had about the workflow!