Category
Articles
This feature helps you manage your documentation—such as how-to guides, blogs, release notes, and more—within ChannelTalk and publish them on your website. Our AI agent, ALF, learns from your documentation to assist in interacting with your customers.
What is an Article?
An article is a single unit of documentation written by an author. Learn about the basic organization of an article.
Create an Article
Articles can be attributed to an author, and you can combine multiple blocks to create the body. Here's how to create and write an article.
Manage Articles
There are multiple publishing statuses and versions for an article. Let’s go over how you can manage them.