Prepay for 12 months of estimated usage
After the 12-month valid period, the prepaid usage will expire
Prepaid usage has its minimum and maximum monthly usage limit. You can only use it within the range of usage limits.
You can purchase additional usage as needed, either in multiple increments or all at once.
You can top-up your prepaid usage even during your free trial.
You can reserve the amount of prepaid charges to be used when the trial ends.
You can check and change your reserved prepaid charges in [Channel Settings] - [Billing] - [Subscription] - [Prepaid history].
Go to [Channel Settings] - [Billing] - [Prepaid Usage] and select 'Required,' 'Add-ons,' or 'Usage for integrations.'
Purchase/Schedule: You can purchase or schedule prepaid usage.
Purchase: Immediately purchase prepaid usage.
Schedule: Schedule the prepaid purchase to occur on the next billing date.Example: If the schedule date is November 11 and the billing date is the 1st, the purchase will occur on December 1.
Monthly Usage: Enter the expected monthly usage to see the prepaid price for 12 months.
Renewal: Prepaid usage will automatically renew the day after the validity period expires. You can turn renewal on or off even after purchase.
Monthly Minimum/Maximum Usage
Monthly Minimum Usage (min): 50% of the prepaid monthly usage. Even if there is no usage for the month, the minimum usage amount will be automatically deducted.
Monthly Maximum Usage (max): Twice the prepaid monthly usage. If monthly usage is exhausted, additional usage will be deducted from the next month’s quota. Up to twice the monthly usage can be borrowed.
Example: If MU is prepaid for [2,000 monthly usage × 12 months],
Monthly minimum usage is 1,000.
Monthly maximum usage that can be borrowed is 4,000.
If usage exceeds by 4,500 MU, 2,000 MU will be deducted from the prepaid monthly usage,and the remaining 2,000 MU will be deducted from the borrowable monthly maximum usage.The extra 500 MU will be billed as postpaid usage.
Add to Cart
Clicking the button will show the quantity and amount of purchase or schedule items in the purchase list on the right.
To complete the purchase, click the “Purchase” button in the purchase list.
Usage or Integrations (SMS, social media) are not eligible for prepaid discounts and have no maximum or minimum usage limits.
To modify or cancel a prepaid reservation, navigate to Channel Settings > Billing > Subscription > Reserved prepaid.
You can check your prepaid reservation history through the list, which has an ID of 'Reserved'.
Click the > icon on the right side of the list to modify your usage, turn off subscription renewal, or cancel the purchase reservation.
Renew purchase: This sets whether the purchase reservation will be renewed again in one year after it's executed. Even if you turn this off, the purchase will still be made on the scheduled date, but it will not be renewed afterward.
Cancel purchase reservation: This cancels the purchase reservation, so the purchase will not be made on the scheduled date.
navigate to Channel Settings > Billing > Subscription > Reserved prepaid.
You can check your prepaid reservation history through the list, which has an ID of 'Reserved'.
Click the > icon on the right side of the list to modify your usage, turn off subscription renewal, or cancel the purchase reservation.
Renew purchase: This sets whether the purchase reservation will be renewed again in one year after it's executed. Even if you turn this off, the purchase will still be made on the scheduled date, but it will not be renewed afterward.
Cancel purchase reservation: This cancels the purchase reservation, so the purchase will not be made on the scheduled date.
Full or partial refunds are not available if the prepaid usage is deducted due to actual use occurring. (→ Refund Policy)
You cannot purchase prepaid usage during a free plan or a 14-day free trial.
Prepaid usage has a limit for one-time purchase amount (9,999,999,999). Please make multiple purchases if needed.
You cannot purchase more usage than the system limit of each plan. (→ Usage Limit)
If you set a manual limit, you can use it by increasing the limit even if you have charged more than the limit you set.
If you want to use more MU, basic seats, and operator seats more than the usage that comes with your plan, you can add more usage.
You can add more usage for Workflow, marketing messaging, the white label feature, and security bundle.
White label: the white label add-on is for hiding ‘powered by Channel Talk’ to only emphasize the brand on the website. White label is only available for prepaid.
You can prepay PU charges for sending texts (SMS, LMS) and messages through Kakao Talk.
Text: Charge per SMS/LMS sent
Social media: Charge per Kakao Info-talk sent
1 PU = $0.001
Price
Kakao InfoTalk
Kakao CS Talk
7PU ($0.007)
80PU ($0.08)
SMS
10PU ($0.01)
LMS
28PU ($0.028)
PU applies when sending marketing text messages or Follow-up notifications.
You can recharge PU based on your usage, regardless of your plan.
No minimum or maximum monthly usage for PU. You can use as much as you want.
The charges for sending international SMS with Channel Talk are calculated as follows, depending on the length of the text.
North America: 14 PU per message sent + 14.5 PU per message segment
Japan: 14 PU per message sent + 109 PU per message segment
Price
Global SMS - North America
28.5PU~ ($0.0285~)
Global SMS - Japan
123PU~ ($0.123~)
1 segment = 140byte (approximately 70 characters in KO/JA 160 characters in EN)
The character count includes the URL automatically added to the message.
If you integrate Twilio for global texting, you can send unlimited text messages, and you will be directly billed to your integrated Twilio account.
Yes, you can buy additional usage as needed, and you can make multiple purchases. However, the unit price is based on the usage tier, so it's cheaper to buy 5,000 units at once than to make five separate purchases of 1,000 units each.
For example, if you purchase Workflow [Monthly Usage 1,000 * 12 months] five times for a total of 5,000 units, the total cost will be $475(950 x $0.1 x 5). But if you buy Workflow [Monthly Usage 5,000 * 12 months] at once, the total cost will be $395 (2,950 X $0.1 x 1 + 2,000 x $0.05 x 1).
Workflow Price
Activations (Actions) | Price per action |
1 ~ 50 | free |
51 ~ 3,000 | $0.1 |
3,001 ~ 20,000 | $0.05 |
20,001 ~ | $0.01 |
You can buy additional usage in multiple purchases. For example, if you prepay for [Monthly Usage 100 * 12 months] for MU on Jan 1st, and then add another [Monthly Usage 100 * 12 months] for MU on June 15th, the usage range for each period would be as follows:
2024-01-01 to 2024-06-14
Monthly usage: 100
Minimum monthly usage: 50
Maximum monthly usage: 200
2024-06-15 to 2024-12-31
Monthly usage: 200
Minimum monthly usage: 100
Maximum monthly usage: 400
2025-01-01 to 2025-06-14
Monthly usage: 100
Minimum monthly usage: 50
Maximum monthly usage: 200
No minimum or maximum monthly Usage for Integrations(SMS, Kakao). You can use as much as you want.
Yes, the minimum and maximum quantities for a single prepaid purchase are as follows:
Maximum Quantity
MU: 1,000,000
Basic Seat / Operator Seat: 1,000 seats
Usage for Integrations: 9,999,999,999 units
Minimum Quantity
MU: 100
Basic Seat / Operator Seat: 1 seat
Usage for Integrations: 100