Once we process and purchase your request, you can no longer request a cancellation. However, if the shop allows cancellation (ex., it hasn't been shipped out yet) and you would like to cancel it, there will be a cancellation fee of 10,000 KRW + our service fee. Please contact our support team via KakaoTalk.
*For orders related to events (luckydraw, fansign, etc.) You CANNOT get a refund, cancel, and/or change the information once it has been submitted.