Category
Unboxing Service
What is unboxing service and how much is it?
If you are unsure whether you received the right items or not, you may request for an unboxing service. Our unboxing team will take a video and show you what is inside the box. If you have a special request such as “show signed photocard”, please put it in the notes on the request form. Unboxing services are priced depending on the weight: - If the package is less than 10kg, it will be 2,500 KRW per package. - If it is greater than 10kg, it will be 4,000 KRW per package. - The fee will be chargeCan you help me to count the quantity of my items?
As the intermediary, we can help you count the quantity of the items in your package. However, please note that we will NOT be responsible for any miscounted items. This is only to be used as a GUIDE. We will also show you a clear video and you may verify the quantity from the footage.Can I check the photocards inside my albums?
Unfortunately, we do not open sealed items during unboxing. If the card/item is sealed in an album/packaging, we do not unseal them separately to show you. Please keep in mind that the unboxing service is to help confirm what items you have received in the package, and not what is inside the item itself.Priority Unboxing Service
If you would like to expedite the unboxing process and send your request to the front of the queue, please select the priority option. This will incur a 5,000KRW fee on top of the unboxing fee. If you have any special requests, please submit via priority and leave a message in the notes section. Our unboxing team will review the note and decide whether we will be able to proceed.