The 'My Incoming Goods Form' is to inform us of the details of the package that is to arrive. This information is necessary as it will be used when declaring the items/value. We recommend filling out the form once you receive the tracking number.
What is the My Incoming Goods Form?
I didn't receive a tracking number. What should I do?
It is not possible to send out a package without a tracking number. The tracking code is provided by the sender/shop. We recommend reaching out to them to receive the tracking number.
Do I have to enter the incoming form for every package?
No, it is not necessary. You can add the item information after a package has arrived as well.
I do not know how many albums came in my packages. How should I fill out the form?
It is not necessary to fill out the form as you can add the information after the package arrives. Feel free to request for unboxing to identify the quantity of albums and edit the item information.