Kfriday Help Site

What is the difference between videos?

We offer three different types of videos in three different services: unboxing, inclusion, and pre-packing. They may look similar, but they serve different purposes. To better identify the difference, please refer to the chart below.

Video as filmed in:

Unboxing

Inclusions Only

Pre-packing

Price

Paid

Free*

Free

Method

Show items in package in detail (except sealed items)

Count POBs, albums

Show items in package briefly

*If you request Inclusions Only service, a video is recorded. If your request gets canceled later, the fee for Unboxing service will be applied.

** Packers are expected to notify our customers of any visually identifiable damages. However, the Pre-packing video is complimentary (free), and packers are not obligated to report damages that are covered in bubble wraps or other packaging materials and so hard to detect.