Kfriday Help Site

What items are prohibited from storage at the warehouse and/or being shipped out?

Due to safety, customs, and international air-transport regulations, the storage and international shipment of certain items may be restricted. Please refer to the table below. The final decision may depend on the product’s actual contents, battery capacity, size, packaging, and destination-country regulations.

Status guide

  • Not allowed: The item cannot be accepted under the applicable warehouse or shipping restriction.

  • Allowed for storage; dispose before forwarding: The item may be stored but must be removed or disposed of before international forwarding.

  • Conditional: The item may be accepted only when the stated conditions are met.

  • Check required: The item requires separate warehouse confirmation.

Item

Storage

International shipping

Packaging

Conditional?

Conditions / reason

Compressed sprays and aerosol cans

Not allowed

Not allowed

Not applicable

No

Compressed or aerosol products cannot be transported.

Flammable liquids

Not allowed

Not allowed

Not applicable

No

Classified as dangerous goods.

Fruits

Not allowed

Not allowed

Not applicable

No

Food and import restrictions.

Dairy products

Not allowed

Not allowed

Not applicable

No

Food and import restrictions.

Weapons

Not allowed

Not allowed

Not applicable

No

Prohibited item.

Drugs and controlled substances

Not allowed

Not allowed

Not applicable

No

Prohibited item.

Portable chargers and power banks

Allowed for storage; dispose before forwarding

Not allowed

Not applicable

No

Standalone lithium-battery products cannot be shipped.

Standalone lithium batteries or backup batteries

Allowed for storage; dispose before forwarding

Not allowed

Not applicable

No

Standalone batteries cannot be shipped separately.

Industrial-use magnets

Allowed for storage; dispose before forwarding

Not allowed

Not applicable

No

Must be removed before forwarding.

Candles

Allowed for storage; dispose before forwarding

Not allowed

Not applicable

No

Must be removed before forwarding.

Ethanol

Allowed for storage; dispose before forwarding

Not allowed

Not applicable

No

Flammable liquid.

Air fresheners

Allowed for storage; dispose before forwarding

Not allowed

Not applicable

No

Must be removed before forwarding.

Diffusers

Allowed for storage; dispose before forwarding

Not allowed

Not applicable

No

Must be removed before forwarding.

Negotiable instruments, including credit cards, debit cards, and gift cards

Allowed for storage; dispose before forwarding

Not allowed

Not applicable

No

Must be removed before forwarding.

  • Aerosol or spray-type products cannot be shipped. Only non-spray products are eligible for international shipment.

  • Liquid perfumes cannot be shipped because they are classified as Flammable Liquid, Class 3.

Item

Storage

International shipping

Packaging

Conditional?

Conditions / reason

Smartphones, feature phones, tablets, smartwatches, wearable devices, earphones, headphones, speakers, amplifiers, MP3/PMP players, other audio or video devices, Nintendo, PlayStation, Xbox, desktop computers, laptops, netbooks, DSLR cameras, mirrorless cameras, digital cameras, and toy cameras

Check required

Conditional

Available

Yes

Built-in lithium battery must be 100 Wh or less.

Camera lenses, filters, and converters

Check required

Available

Conditional

Yes

Shipment may be rejected if safe packaging is not available.

Monitors

Check required

Available

Conditional

Yes

Shipment may be rejected if safe packaging is not available because of breakage risk.

Large audio and home-theater equipment

Check required

Available

Conditional

Yes

Shipment may be rejected when the item exceeds the applicable size or volume limit.

Printers and multifunction printers

Check required

Conditional

Conditional

Yes

Ink or toner may not be shippable, and size or packaging may affect acceptance.

Item

Storage

International shipping

Packaging

Conditional?

Conditions / reason

Golf clubs and golf bags, sleeping bags, mats and hammocks, baseball equipment, health, yoga and Pilates equipment, snowboard equipment, ski equipment, surfboards, and other water-sports equipment

Check required

Available

Conditional

Yes

May be rejected when the applicable volume limit is exceeded.

Camping chairs and tables, tents and shade structures, and fishing equipment

Check required

Conditional

Conditional

Yes

Subject to size limits and safe-packaging requirements.

Camping cooking equipment, camping lanterns, and other hiking and climbing equipment

Check required

Conditional

Available

Yes

Gas, fuel, burner products, and other flammable substances are not allowed.

Classic, fixed-gear, road, BMX, mountain, folding, and other non-electric bicycles

Check required

Available

Not available

Yes

The bicycle itself may be too large or difficult to pack safely; handling may not be available.

Electric and hybrid bicycles

Check required

Not allowed

Not applicable

No

Built-in lithium battery cannot be transported by air.

Item

Storage

International shipping

Packaging

Conditional?

Conditions / reason

Art and craft supplies

Check required

Conditional

Available

Yes

Paint, solvents, turpentine, lacquer, spray products, and other flammable items are not allowed.

Wind instruments

Check required

Available

Conditional

Yes

Subject to size limits and safe-packaging requirements.

String instruments

Check required

Available

Conditional

Yes

Subject to size limits and safe-packaging requirements.

Percussion instruments

Check required

Available

Conditional

Yes

Subject to size limits and safe-packaging requirements.

The table above is a general guide. The actual product, ingredients, battery capacity, quantity, packaging, size, and destination country may affect the final decision.

Import regulations may differ depending on the destination country. If a package is rejected because of local regulations, it may be returned to Korea and a return shipping fee may apply. The package may also be disposed of by the local authorities.

If you are unsure whether an item can be stored or shipped, please provide the exact product name, ingredients or specifications, battery capacity in Wh, and product photos before sending it to the warehouse.

Can I have solid perfume shipped out?

Yes, as it does not contain ethanol, it should be possible.

I wasn’t aware an item was prohibited from shipping out, what should I do?

We will have to have the package repacked, and this will incur a fee of 10,000 KRW. We can either have it stored in your postbox for domestic delivery or we can dispose of the item.

Can I have contact lenses shipped to me?

First, it is necessary to check whether it can be imported into your country. Please confirm with your local customs before placing an order. They may request a prescription/documentation/information regarding the items, which we will be unable to provide.

Can I have food products shipped to me?

First, it is necessary to check whether it can be imported into your country. Please confirm with your local customs before placing an order. They may request documentation/information regarding the manufacturer. In this case, you will have to prepare the requested information.

Why was my package returned?

There are several reasons why a package may be returned to our warehouse. It may contain products that are not suitable for international shipping, such as electronic devices with internal batteries or cosmetics.