Please submit a claim via the Lost & Found section on the Postbox page. If you cannot find your package in the Lost & Found, please contact us via KakaoTalk.
What will happen if the package doesn’t have my Kfriday ID on it?
I didn't receive a tracking number. What should I do?
It is not possible to send out a package without a tracking number. The tracking code is provided by the sender/shop. We recommend reaching out to them to receive the tracking number.